SWAPLAB.CC Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or exchange cryptocurrencies at SWAPLAB.CC (the “Site”).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address and time zone. Additionally, as you browse the Site, we collect information about the individual web pages that you view and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We may collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Tags” are electronic files used to record information about how you browse the Site.

Additionally when you make an exchange from one cryptocurrency to another through the Site, we collect certain information from you, including your deposit address and withdrawal address. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we may use this Order Information to:

  • Communicate with you
  • Screen our orders for potential risk or fraud

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

3. SHARING YOUR PERSONAL INFORMATION

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. SECURITY OF PERSONAL DATA

We use a variety of security measures to ensure the confidentiality of your Personal Information, and to protect your Personal Data from loss, theft, unauthorised access misuse, alteration or destruction. These security measures include, but are not limited to:

  • Password protected directories and databases
  • Secure Socket Layer (SSL) technology to ensure that your information is fully encrypted and sent across the Internet securely

5. DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

6. YOUR RIGHTS

If you are a European resident, you have the right to access Personal Information we hold about you. If you would like to exercise this right, please contact us through the contact information below. We will respond to your request for access to information we collect about you within the time frame required by applicable law.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

7. DATA RETENTION

We will maintain your Order Information for our records unless and until you ask us to delete this information.

8. MINORS

You must be at least 18 years old and have full capacity to contract under applicable law.

9. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. SWAPLAB.CC may revise our Terms at any time and without notice to you or third parties. By using the Website, you agree to be bound by the then-current version of our Terms. We reserve the right to make any changes retroactive.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via Support Portal or by post using the details provided below:

Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX